Privacy Policy

Fireswan OÜ (“We“) are committed to protecting and respecting your privacy.

SCOPE OF THIS POLICY

This Privacy Policy, together with End User Licence Agreement apply to your use of:

  1. Our website at https://www.fireswan.app/ (the “Website”); and
  2. Fireswan mobile App “Fireswan” (the “App”) once you have downloaded a copy of the App on your mobile device.

This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Who we are

Fireswan OÜ, with registered office address at Sepapaja 6, Tallinn 15551, Estonia and registered number 14638640, controls the collection and processing of any personal data that you provide to us in relation to this Website and the App.

Complaints

If you have any questions or concerns relating to these Privacy Policy, please send us an email to max@fireswan.pro.

INFORMATION WE COLLECT ABOUT YOU

Information you give us

This is information about you that you give us by registering on our Website or App or by corresponding with us by phone, e-mail or otherwise. The information you give us is e-mail address (“Submitted Information”).

Information we collect about you and your use of the Website and App

With regard to each of your visits to the Website and the use of the App we will automatically collect the following information:

  1. technical data and related information, including the internet protocol (IP) address used to connect your computer to the Internet, operating system, browser type and version, time zone and location, mobile device information and the type of mobile device you use, your mobile operating system and the location of your mobile device;
  2. information about your visit, including the full uniform resource locators (URL), clickstream to, through and from our Website (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, device information;
  3. information relating to your activity via the App, including session tokens and strategies, picks you view, share and configure (“Usage Information”).

The information in (1) and (2) above (“Technical Information”) may be collected by a third party website analytics service provider such as Google Analytics on our behalf and/or may be collected using cookies. For more information on cookies, please refer to the paragraph below.

Cookies

We use cookies to distinguish you from other users of our website, to improve our website and to provide you with a better user experience when you browse our website. By using our Website you accept the use of cookies in accordance with our Cookies Policy.

How we use your personal data

The table below sets out (i) the purposes for which we will use your information and (ii) which legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Please note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us to max@fireswan.pro if you need details about the specific legal ground we are relying on to process your personal data.

Legal basis:

Legitimate Interest: this means the interest of ours as a business in conducting, managing and providing to you the Website and the App. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).Fulfilling a Contract: this means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Information you give to us

To provide you with products and services that you request from us.

Fulfilling contracts

To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

Legitimate interest (developing products and service for existing and new customers)

To ensure that content from our Website and App is presented in the most effective manner for you and for your computer.

Fulfilling contracts and legitimate interest (developing products and services, delivering our Website and services effectively)

Information we collect about you

To administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.

To improve our Website to ensure that content is presented in the most effective manner for you and for your computer.

As part of our efforts to keep our Website safe and secure.

To allow you to participate in interactive features of our service, when you choose to do so.

Fulfilling contracts and legitimate interest (developing products and services, delivering our Website and services effectively)

Marketing

Promotional offers from Us

We may use your personal data (such as your Submitted Information, Location Information or transaction information) to form a view on what we think you may want or need, or what may be of interest to you. You will receive marketing communications from us if you have signed up to and/or utilise the Website and/or the Services and, in each case, you have not opted out of receiving marketing notifications.

OPTING OUT

You can ask us to stop sending you marketing messages at any time by message sent to you or by emailing us to max@fireswan.pro.

Disclosure of information

We will only transfer your personal data outside of the European region under the following circumstances:

Protection of your personal data

We protect your personal data and implement appropriate technical and organisational security measures to protect it against any unauthorised or unlawful processing and against any accidental loss, destruction, or damage

Your rights

You have rights under data protection laws in relation to your personal data.

You have the right to:

To exercise your rights above, reach out to our support team by email to max@fireswan.pro.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Changes to privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified either via App or via email sent to the email used to register an account with Fireswan app or via an alternative method.